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Privacy Policy

Privacy Policy for Cajou– Roasted Nuts E-Commerce Store

At Cajou, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our e-commerce store and purchase roasted nuts from us. By accessing or using our website, you agree to the practices outlined in this policy.

1. Information We Collect

We collect the following types of information when you visit or shop on our website:

  • Personal Information: When you make a purchase or create an account, we may collect your name, email address, shipping and billing addresses, phone number, payment information, and other details necessary to process your orders.
  • Non-Personal Information: We may collect non-personally identifiable information such as your IP address, browser type, device information, and browsing activity on our site (e.g., pages visited, time spent on the site, and actions taken).
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your shopping experience, remember your preferences, and analyze how our website is being used. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We may use your information for the following purposes:

  • Order Processing and Fulfillment: To process and deliver your orders, manage payments, and provide customer service.
  • Communication: To send you order confirmations, shipping updates, promotions, and other important notifications related to your purchases.
  • Customer Support: To respond to inquiries, requests, and issues you may have regarding your order or experience on our site.
  • Marketing and Promotions: To send you promotional emails or newsletters related to our products, offers, and news, unless you opt out.
  • Website Improvement: To analyze usage patterns and optimize our website's performance, functionality, and user experience.

3. How We Protect Your Information

We implement a variety of security measures to protect your personal information, including encryption, firewalls, and secure servers. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted third parties who assist us in operating our website, processing payments, or delivering products (such as shipping carriers). These third parties are only permitted to use your information for these specific purposes and are obligated to maintain its confidentiality.

We may also disclose your information if required by law or in response to legal processes such as subpoenas, court orders, or requests from governmental authorities.

5. Payment Information

All payment transactions are processed securely through a third-party payment processor. We do not store credit card information on our servers. However, we may retain transaction history to provide customer service and support.

6. Your Rights and Choices

  • Access and Update: You have the right to access, update, or delete your personal information by logging into your account or contacting us directly.
  • Opt-Out of Marketing Communications: You can opt out of receiving marketing emails by clicking the "unsubscribe" link in any email you receive or by contacting us.
  • Cookie Preferences: You can manage cookie preferences through your browser settings, although disabling cookies may affect some features of our website.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at:

Cajou

Satya Narayan Saket Kumar, 

Main market, Hanaspur, 

Amhora ,Uttar Pradesh ,244241


By using our website and services, you acknowledge that you have read and understood this Privacy Policy.

You can reach our customer support team by emailing on cajou.odoo@gmail.com, calling +91 9690761024. Our dedicated team is available 24/7 to assist with any inquiries or issues.

We’re committed to providing prompt and effective solutions to ensure your satisfaction.

We don't offer return and refund